Is there any need to change the filter inside the LiveO2, LiveO2-AC or in the air separators?

The AirSep 5L air sep­a­ra­tors are very tiny pored air fil­tra­tion devices already, so they will fil­ter envi­ron­men­tal con­t­a­m­i­nants from both the oxy­gen and alti­tude feeds. There is no need for any main­te­nance with the AirSep 5L air sep­a­ra­tors nor are there any fil­ters to be changed. For the mod­i­fied 10L AirSep, there is an exter­nal fil­ter that requires main­te­nance. …

What is the expected life cycle of the LiveO2 and LiveO2 AC systems?

We are up to five years and still count­ing with our orig­i­nal LiveO2 and ExtremeO2 sys­tems with no fail­ures.  If tak­en care of, the reser­voir is capa­ble of last­ing even longer.  If for some rea­son you should dam­age your reser­voir after it is out of its orig­i­nal one year ‘parts and labor’ war­ran­ty peri­od, just give us a call and we can …

What if my Air Separator purchased from WHN is having an issue but is now out of Warranty?

For air sep­a­ra­tors that are out of their ini­tial war­ran­ty peri­od, the Whole Health Network offers the fol­low­ing ser­vice and repair options for 5L and 10L air sep­a­ra­tors pur­chased through the Whole Health Network. For a min­i­mum ser­vice charge of $60 (plus the cost of ship­ping and han­dling both ways), cus­tomers can send in their out of war­ran­ty air sep­a­ra­tor for …

WHN LiveO2 Returns and Warranty Policy

Within 14 days of receipt, eli­gi­ble items*, when unopened, may be returned to WHN for a refund of the orig­i­nal price paid less a 20% restock­ing fee. Return ship­ping costs are the respon­si­bil­i­ty of the cus­tomer. Between 14 and 30 days of orig­i­nal receipt of order, eli­gi­ble items* may be returned to WHN for a refund of the orig­i­nal price paid …

Air separator warning light stays on or comes on and then won’t go off?

If the warn­ing light is stay­ing on when you use your air sep­a­ra­tor, your air sep­a­ra­tor ‘flow knob’ set­ting is prob­a­bly over adjust­ed. It only takes about 10 sec­onds to fix this one, but it can take 20–30 min­utes of addi­tion­al time run­ning the air sep­a­ra­tor for the dys­func­tion­al light and/or alarm to reset. Symptoms: Amber Oxygen sen­sor light won’t go …

Proper care and usage of your air separator for optimum results

Establish the ide­al air sep­a­ra­tor envi­ron­ment: Place in a clean envi­ron­ment — no fumes, dust/dirt (not in a garage) Make sure the envi­ron­ment is dry — use in low­est humid­i­ty pos­si­ble A mod­er­ate tem­per­a­ture is ide­al — not too hot or too cold Plug air sep­a­ra­tor direct­ly into the wall out­let (do not use pow­er strip or exten­sion cord). This …

How can I tell when my air separator is working properly?

All of our air sep­a­ra­tion units have built-in oxy­gen sen­sors. These sen­sors con­tin­u­ous­ly indi­cate that your sys­tem is sep­a­rat­ing air prop­er­ly. If your sys­tem is not sep­a­rat­ing oxy­gen from air, then the oxy­gen sen­sor will show amber in  front pan­el, (left).

How long should an Air Separator last?

Most air sep­a­ra­tors are designed for, and are capa­ble of,  run­ning 24/7 for years. In nor­mal duty an air sep­a­ra­tor will run for a large por­tion to the day (at least half ). Part of the stan­dard man­u­fac­tures war­ran­ty for NEW air sep­a­ra­tors includes any need­ed repairs up to 30,000 hours.  Assuming 30,000 hours is a rea­son­able trou­ble free lifes­pan this equates …

What is the voltage and hertz of your refurbished Air Separators?

Our 5 and 10 LPM (liter per minute) air sep­a­ra­tors are built for use in the US or 120 volt, 60 Hz pow­er. The 5 LPM sep­a­ra­tors run at about 420 watts while the 10 LPM sep­a­ra­tors run at about 450 watts. It is pos­si­ble to pur­chase a con­vert­er that will trans­form both volts and Hertz so the sep­a­ra­tors can be run …